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Have a question? We might already have the answer!






Check out our mini FAQ below, where you’ll find the most frequently asked information about Flo Pilates , shipping, and returns.

How long das Delivery take ?

We process all orders within 24–48 hours (Monday - Friday).

Shipping to Australia usually takes 9–14 business days, depending on your location.

Once your order is shipped, you’ll receive a tracking number by email.

What if im not satisfied with my order ?

We offer a 30-day money-back guarantee.

If you’re not completely satisfied, simply contact us and we’ll make it right.
If your question isn’t listed there, don’t hesitate to fill out the contact form — our team will get back to you quickly.
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If your question isn’t listed there, don’t hesitate to fill out the contact form — our team will get back to you quickly.

How can i contact customer support ?

You can reach us anytime through the contact form below.

Our support team responds within 24 hours (Monday–Friday).